Scissors HQ

Yes. Free shipping on all US orders. We ship within the United States only — we do not ship internationally.

Most orders ship next day via USPS Priority Mail and typically arrive in 4–8 days within the United States.

Shipping policy

You have 30 days after delivery to request a return. Items must be unused, in original packaging, with proof of purchase.

All returns are free — we’ll provide a return label after your return is approved. Contact us before shipping anything back.

Sale items follow the same 30-day unused return policy.

Returns policy

Products are warranted against defects in materials and workmanship. We’ll repair or replace items we find defective. Normal wear, abuse, damage, rust/oxidation, or damage from unsuitable chemicals/cleaners is not covered.

Customer covers shipping both ways unless we tell you otherwise for a specific case.

Warranty details

Scissors HQ is our storefront for professional hair shears from brands we own: Saki Shears, Intelio Steel, and Shihan Shears.

Yes — professional shears for stylists & barbers. Precision tools for working pros.

Sharpening isn’t a one-time fix — it’s part of keeping professional shears performing at their best. We recommend building a relationship with a trusted local sharpener who knows your tools and can service them on a regular schedule.

A sharpener you can go back to will learn your shears, your edge preference, and your work — so every tune-up stays consistent as you cut day after day.

Use our contact page — send a message and we’ll get back to you.

Returns ship to: 4800 Spring Creek Drive, Excelsior, MN 55331.

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